Google Bomb: The Untold Story of the $11.3M Verdict That Changed the Way We Use the Internet

John W. Dozier Jr. and Sue Scheff
Health Communications, Inc. (2009)
ISBN 9780757314155
Reviewed by Irene Watson for Reader Views (01/10)

First of all, I have to say “Google Bomb” may be the most important book anyone that has Internet presence should read. Owning a number of online businesses myself, I was eager to read this book because I wanted to know more about Sue Scheff’s experience and the successful outcome of a lawsuit. Her case was the first in Internet defamation and landed her $11.3M. But, there was so much more I learned than her story.
Written by Sue Scheff herself, as well as John W. Dozier Jr., a Internet law attorney, “Google Bomb” not only tells of Scheff’s experience with defamation by nasty people but also the emotional trauma she went through. For a site that started off being a helpful site to parents of troubled teens, it ended up smeared all over the Internet as deceptive. The interesting aspect is that the disparaging comments went viral and ended up on the top of the Google search engine. Consequently, potential visitors to Scheff’s site were redirected to derogatory and defaming information.

Dozier’s parts of the book follow Scheff’s comments and experience. They intermingle, giving the reader a fuller understanding of how others can control your site by, for e.g., creating anchor texts on their site but using your information and directing the visitors to their site where the defamatory information exists. Or, in other cases, the anchor texts are used by competitors so the visitors are directed to their sites instead of yours.

Dozier also explains how you can protect yourself against such attacks and gives suggestions of some Internet companies that offer this service. He also goes into copyright violations, cyberstalking, the Striesand Effect, hacking, spamming, and theft of trademarks. As I mentioned before, this could be the most important book you could read. It sure is for me. I used a full container of sticky tabs to mark important information and areas I need to re-read and implement.

“Google Bomb” is highly recommended because it gives you important information of what could happen to innocent people if not protected or on top of matters. Unfortunately there are many laws not in place to protect us on the Internet so we have to take our own responsibility to be cognizant and one way is to sign up for Google Alerts. This book isn’t meant to scare the site holders, but to inform them of what could happen if not aware. Awareness is the key, and by reading “Google Bomb” I can guarantee you will become more aware than you were before.

On www.readersview.com

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It’s official; PEW study shows that about 75% of all Americans are using the Internet. More importantly over 53% of people are Googling each other! Do you know what Google is saying about you?

If you fall in any of the categories above, you have reason to be concerned about your virtual image. Being caught naked online doesn’t necessarily mean “butt” naked, however it does mean virtually exposed in ways that may not be flattering to you or your quest in life.

Google Bomb, The Untold Story of the $11.3M Verdict that Changed The Way We Use The Internet, is a great place to start on repairing and/or polishing your online image. Learn from my story, gain from my virtual disaster that lead to an awareness of the power of a keystroke. Google Bomb also offers great tools to help you dress yourself up online.

For more great tips  on maintaining your virtual profile, visit my series on Virtual Vanity.

Order Google Bomb book today and take control of your wardrobe virtually – remember, whether you are applying for a job, going on a date, or interviewing for admissions at a college – chances are very high someone will be Googling you.
 

What is a Google bomb?

Google Bomb (n) or “link bomb”: Internet slang for a certain kind of attempt to raise the ranking of a given page in results from a Google search. (Wikipedia)

Insure your cyber profile.  Learn how to wear your virtual clothes.

Also on Examiner.

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We talked about Internet Defamation and how it can devastate your business and reputation. 

Learn more – click here to read the transcript and listen!

Reminder: Purchase Google Bomb book to learn more about how you can maintain your virtual image!  Learn from my mistakes!

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Back in 2003 I was attacked viciously online.  Slime balls of lies, twisted truths and much more.  In 2006 I won a landmark case with a jury verdict for damages of over $11M!  The jury sent a very clear and strong message – free speech does not condone defamation.  Be careful what you post online, it may not only haunt you later, it could cost you a bundle. 

After my court room victory, I felt vindicated and like a new person.  However what I didn’t realize is that all that ugly stuff online still existed. 

My next call-out was to Michael Fertik, CEO and Founder of what was, back in 2006, a small new company.  He assured me he could help me with my virtual image.  As promised, within a few months, I was back to myself both emotionally and virtually.

Since then, I have recommended these services to many people.  I receive hundreds of emails of people that are being harmed online. ReputationDefender  has grown from the few people I remember, to an entire staff of caring and dedicated people that are there to help you manage your online reputation.

For the record: I am not a spokesperson or sponsor of ReputationDefender.  I do not participate in their referral affiliate program and I have never received any gifts or money from them.  I am simply a very satisfied client.

Today they announced their latest service, NameGrab.  Here is their recent press release.  I am confident this is another fantastic asset to their growing and successful business.  Read on!

ReputationDefender Launches Online Identity Management Service

NameGrab Allows Users to Control and Protect Their Names Across the Web, Dominate Search Results and Promote Their Personal Brands Online

REDWOOD CITY, CA–(Marketwire – November 16, 2009) – ReputationDefender, the leading comprehensive online reputation and privacy management company, today introduced NameGrab, a new service that allows users to control their online identities and promote their personal brands online. NameGrab’s proprietary technology automates the process of reserving your name across hundreds of social networking sites, thus ensuring both that search results produce the ‘real you’ and that your personal brand is accurately reflected online.

In today’s search-dominated world, your high-quality online identity has never been more crucial. NameGrab provides the tools to help you proactively secure that identity by claiming the most important social profiles on the Web on your behalf. Using NameGrab’s innovative technology, you can now:

–  Control and protect your name across the Web;
–  Own your name on hundreds of social networking sites, including
    Facebook, LinkedIn and Twitter;
–  Prevent imposters from posing as you online;
–  Dominate search results for your name; and
–  Ensure that people find the real you.

“It’s impossible to overstate the importance of protecting your good name on the Internet. By gaining control over your brand and image across social networking sites, you can ensure that friends, colleagues and potential customers using these powerful online properties can easily find the real you and not someone else,” said Michael Fertik, CEO and founder of ReputationDefender. “NameGrab is ideal for anyone with a presence online — new college graduates, job hunters, entrepreneurs, doctors, lawyers and realtors who use the Web for new client leads. NameGrab is the only service that makes reserving and managing your name across social networking sites truly effortless — ultimately putting control of your name back in your own hands, where it belongs.”

NameGrab is also available for businesses looking to improve customer connectivity and efficiently manage their online footprints. NameGrab provides access to all registered usernames and passwords within one convenient, secure location, limiting excess email, and allowing users to easily manage which profiles need content and be alerted to the latest social networks and new profile availability. For more information on NameGrab, please visit: http://www.namegrab.com

About ReputationDefender

ReputationDefender is the world’s only comprehensive online reputation and privacy management company. Through its suite of services, including MyReputation(SM), MyEdge(SM), MyChild(SM), and MyPrivacy(SM), ReputationDefender helps its customers manage and protect their online information. ReputationDefender also helps customers promote themselves and their businesses online. Headquartered in Silicon Valley, ReputationDefender serves customers in over 40 countries and has been featured in Washington Post and Forbes cover stories, Harvard Business Review, The Wall Street Journal and The New York Times.

Follow ReputationDefender on Twitter @RepDef

Visit ReputationDefenderBlog and get involved with the conversation and chatter!

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My recent book, Google Bomb, is the tip of the iceberg after watching this film.  The victims, and now crusaders, in this film contacted me after hearing about my book and my own experiences.

Many people that have read my book say they have nightmares if they read it before going to bed.  I never really understood that.  Until I watched this documentary and lived it through other’s lives.  My story is horrible, what I endured, however since I was so enmeshed in surviving on a daily basis, I didn’t realize how traumatic it was.

I know many of you have limited time.  Watch this 50 minute film in segments if you have to, but watch it.

The title is “Stalkers” however I would prefer to use a phrase that was recently introduced to me – “criminals with a keyboard.”

This film shares two stories with you.  One with Graham Brown-Martin (pictured above) and his lovely wife, Ren as well as their toddler daughter and the other with a man, Chay, who in one weak moment had a one night stand that takes obsession to a new level.  If there was ever a “Fatal Attraction” through the Internet, we have found it.  However, unlike the Hollywood movie, Chay literally only had a one night stand, no strings attached.  He never heard again from her until months later, and it would be the worse next years of his life.

Are you ready to watch? 

http://www.digitalsafety.com/cyberstalking

Don’t miss a minute of it!  Visit Digital Safety for more information.

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The response has been overwhelming to Google Bomb book and I am thrilled that the reviews just get better and better. Be sure to order your copy today.

Source: Conversations with Moms

By: Maria Melo

When I wrote about my review of the Google Bomb book, I was not surprised about all the emails and comments I received concerning online reputation. I felt like I had learned a lot from reading this book and was a little less naive about the potential threats online.

Read complete interview: http://conversationswithmoms.com/2009/10/30/reputation-defender-protect-familys-online-reputation/

Follow ReputationDefender on Twitter @RepDef

Follow Conversations with Moms on Twitter @ConversationsWM

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Here is a section of Part 1, and please take the time to read my interview with Maria in Part 2.

Google Bomb Review – The Untold Story of the $11.3M Verdict

When I first started being active on the internet, I was very naive to the Internet World.  I’ve learned a lot in the past year and thought that I truly understood the power of the internet.  Until I read, “Google™ Bomb”.

Lets just say that I now feel as though I lived in a cave.  I was totally unaware of the true power and damage that the internet can do.  I don’t know where I was in 2006 to not have heard of the landmark internet case that won Sue Scheff $11.3 million for defamation of character.  The only thing I can think of is that I wasn’t active online and didn’t really pay attention to what happened in the internet world.

When I was asked to review this book, I was curious as to find out what could have happened to Sue to make her have won such a large lawsuit.  I had never heard of the term Google™ Bomb and thought it would be an informative read.  I HAD NO IDEA JUST HOW MUCH I WOULD LEARN.

I was happy to provide this review if only to spread the word of how vicious the internet could be and in hopes of getting the word out that there are simple things you can do to protect yourself.

READ THE ENTIRE REVIEW AND INTERVIEW HERE.

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Internet fiction vs Internet fact….

National Cyber Safety Awareness month is a reason for you to take a closer look at who you are virtually.

Many people believe that if they are not online; don’t use Twitter, Facebook, MySpace or other social media that you are immune to what lurks in cyberspace.

This couldn’t be further from the truth. There may come a day when you need employment (or new employment), or want to apply to college (even adults), or simply want to join your local community center. Will someone be reviewing your application? Is your resume perfect for a certain position but you are not getting a call? Do you own a small business and your phones have stopped ringing? What does Google say about you?

Let’s look at another angle. Your child is in competitive sports, or your spouse is a member of a prestigious club, or your parents own the local dry cleaners (or any small business), or you are the president of the PTA, etc. Then there is one upset and/or jealous person that feels you are getting too much attention. Or your child gets the lead in a school play while their child was eliminated?

It only takes a few keystrokes and a click of the mouse before your world in your small little town can become virtually incorrect as you are now accused of malicious acts, even harming your child, being an unfaithful spouse or worse. I have received many emails that this is not unheard of, and people’s lives are devastated from others with intent to ruin your life. Afterall the Internet is a extra-large city with limited regulations and no jails.

Be proactive with your online profile. Take the time to insure your reputation. Whether you are a housewife, a parent, a career professional, a student and others – you are not immune to Internet gossip. Years ago gossip was limited to your own geographically area, now it can go worldwide very quickly. A 20 year reputation can be ruined in 20 minutes with a few vicious keystrokes.

Many Internet readers do not take the time to figure out Internet fact verses Internet fiction. Internet gossip can go viral in a matter of minutes, days, weeks and suddenly you have become someone that has the plague and no one wants to be around you or hire you.

During National Cyber Safety Awareness Month take an hour to build your online image. I posted some tips in an earlier article, Internet image: Tips to maintain your virtual profile and image.
For more info: Read my new book, Google Bomb! The Untold Story of the $11.3M Verdict that Changed the Way We Use the Internet.  You may also want to consider an online reputation management service, ReputationDefender.

Also read on Examiner.com

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Who should purchase Google Bomb?

· Why you should purchase Google Bomb

Google Bomb is road-map clear, no missed exits, nor wrong turns, no questionable advice. It is an arrow in your quiver, so that you may defend yourself and/or prepare yourself should you have the unfortunate experience of receiving the vile ill-will of another via the social media environment in which we collectively exist – you do have a fighting chance.

· How Google Bomb touched me

Only infrequently does a book cause a reader to experience a personal visceral reaction; for me, it’s happened only once before. Google Bomb, the telling of Sue Scheff’s personal story in the recovery of her good name and reputation, is such a book, it moved me, and it will move you. Allow me to explain.

Those who know me well will have immediate understanding why a book which charts the Herculean efforts required to reclaim your good name, reputation and professional stature following the actions of a few to destroy, such resonated with me. You see, once you’ve traversed that road of false accusations, you never wish to replicate the journey again, and you’d wish it upon no one.

When it’s happening it’s surreal and unbelievable. Once the realization you aren’t dreaming hits home, you are either overwhelmed and capitulate, in effect self-declared road-kill or you take inventory of all your resources and deduce your good name and honorable reputation are the only remnants of your life worth protecting. You then take these remnants and use them to form the foundation of your reclamation efforts. Even if your first steps may feel a bit like Don Quixote tilting at windmills, persevere, what journey ever started off with every experience preordained?

I appreciated the description of the pivotal moment when Sue described the last straw, the straw which caused her to stand up and say, “Enough already.” I had complete visualization of her reaction when the miscreants who had been attacking her persona and her company, began attacking her children. I had no doubt her “mother bear” instinct to fight and protect her offspring was fully awake and it was game-on!

Unfortunately, bad things do happen to good people. You strive, perhaps seemingly altruistically to bring goodness to this world and awaken one day to find yourself surrounded by vile and unconscionable accusations. Your mindset describes the event as “stupefying,” you are now seemingly being punished for your good works. Google Bomb describes such an experience, Sue’s experience.

· What to do and how to do it

John Dozier’s insightful discussion of events, throughout the book, is clear and concise – the reader can easily understand the, “why” behind each of Sue’s actions. I found myself rereading and noting the legal and technical strategy employed as Sue’s reputation was reclaimed. I was nodding my head with great satisfaction as those wishing ill will upon Sue and her family were identified, held accountable and brought before the courts where they were ultimately held responsible and duly punished.

· Applicability for businesses and intellectual property

John’s extrapolation of his methodologies to the realm of a small, medium, or large company’s reputation and intellectual property protection is spot-on. My own book “Secrets Stolen, Fortunes Lost” was stolen within 60 days of publication from my publisher, and then shared via peer-to-peer networks (see my article Secrets Stolen, No Just the Intellectual Property which describes the experience). Plainly spoken, if you have intellectual property, “Have a strategy!” to protect it.

· Reputation Defense

Highlighting the good works of Michael Fertik’s Reputation Defender, was personally appreciated, as it reoriented my compass with respect to his firm – I’ll be re-engaging the company to learn more about their capabilities. My first encounter with Reputation Defender can only be described as “going sideways” and I have no doubt it was an anomalous event – I look forward to learning more from Michael or his staff, as Sue’s experiences described in Google Bomb, clearly show them to be effective.

· Google Bomb’s call to action

I agree with and wish to associate myself with the call-to-action contained in the book. We are all responsible for keeping our shared online community safe. When self-policing and self-control fail, then we do require meaningful laws availed to law enforcement and prosecutors. Laws having backbone and are easily understood and are flexible enough to anticipate evolution of technology are required. In essence our current situation is analogous to having a population center of millions without a “time-out” corner.

In my opinion, we need alignment of state and federal statutes which will hold accountable those engaging in cyber stalking, invasion of our privacy, personal impersonation and character defamation. In the United States, well meaning legislators are acting individually and from the optic of their constituent states – we need federal action. Furthermore, restraining orders need to have appropriate meat attached to their bones, with a need to integrate 21st century technologies – in the physical world 100 feet is measurable, in the virtual world, geographic borders are obscured – lets bring technological audit trails, access controlled environments and filtering into play.

It is no small task to fill the international voids which provide haven for both domestic and international criminal or malevolent individuals to operate with impunity, but instead of describing the difficulty, let’s get started. I’m all in! If we don’t all step up and contribute, then Sue’s story will be the first of many more to come.

· My personal thank you

In closing, I’d like Sue to know I’ve great personal empathy for the angst which she and her family experienced and I commend her for her display of personal courage and fortitude, from her decision to stand up and not take it any more, all the way through the sharing of her story so that others may learn from her experiences. For John, your work speaks for itself, nicely done sir.

Thank you Sue also for your good works both individually and through your Parents Universal Resource Experts (PURE); it is clear you are one of the good people, and many families no doubt are grateful beyond their ability to articulate for the assistance you provided. Thank you John for your clear explanations of the legal strategy and steps one can take to protect oneself, you’ve empowered many.

–
Christopher Burgess
Christopher is the senior security advisor within a Fortune 100 company. He is also the co-author of Secrets Stolen, Fortunes Lost, Preventing Intellectual Property Theft and Economic Espionage in the 21st Century
http://www.secretsstolen.com/
Twitter: @burgessct
This reviewer paid for this book

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If you have answered yes to any of the questions above, my new book is exactly what you need. Maintaining your online image today is as critical as having a good resume, outstanding application and keeping your offline personality similar to your virtual one.

I nearly lost my organization (Parents Universal Resource Experts), my reputation online was smeared, as well as the invasion on my private life was going viral while I slept. No, not literally slept, however I was not aware of what was slowing turning into what is considered a Google bomb.

One unhappy client, one disgruntled customer or a person that didn’t get the information they wanted, can take a few vicious keystrokes with a click of the mouse and turn your flourishing life into ruins. Your BFF today can turn into your foe tomorrow, or the soul mate you married is now your adversary. The latest source of revenge, is e-venge.

In my recent book Google Bomb, co-authored by prominent Internet attorney, John W. Dozier Jr., you will not only read about my unfortunate experiences, you will receive practical guidance to help you be proactive in protecting your cyber image. You will learn from my experiences and gain knowledge to build yourself an online profile you can be proud of.

Here are some quick tips to start. Remember, the Internet is today’s information highway and your name has a road sign.

1. Sign up for free services and post your resume or other information that pertains to your services, business, profession etc. Some of these services are Naymz.com, LookUpPages.com, Ziggs.com, LinkedIn.com.

2. For teenagers that will be applying for colleges, keep in mind, what you post today can haunt you tomorrow. More and more college admissions are using search engines to research their potential candidates. Take the time to secure your social networking sites and other places you surf.  What does this mean? Keep it clean.  Don’t post anything you wouldn’t want to show your parents or your grandparents!
3. Be sure to own your own name. Sign up for free services on Blogs with your name as the URL. Blogger.com and WordPress.com are two that are most frequently used. Try to keep them updated as time permits, however owning them is most important.
 

4. Set up your Google Alerts. You want to know when your name it being used online. This is another free service that will take you minutes to set up and keep you informed when your name is posted on the Internet. Twilert.com is used for Twitter Alerts. This is another free service to be alerted if people are using your name on Twitter.
 

5. Buy your domain name. This can be minimum in costs and the return will be priceless. Purchasing your name through GoDaddy or another source, can cost you about $9.99 a year (ie: www.suescheff.com). Building a small website can also be cost effective. GoDaddy offers services to assist you. You may even know someone that can build this for you. Most kids today are very proficient with their technology skills.

Do you feel you don’t have time to sit in front of your computer and build your online image? You may want to consider hiring a reputation management online service. My personal experience is with ReputationDefender.  Today there is a large number of them to choose from as the Internet has become our lifeline to information.

Whether you hire a service or do it yourself, the last thing you want to do is ignore your cyber image!

Back to where we started, you do want to get into your college of choice, you want to land your dream job and you want to keep your online profile up to date. Take the steps to make that happen.

For more fantastic and educational information to protect you and your family online, read Google Bomb today.  It is priceless!
 

For more information: Dr. Michele Borba Review, Defamation Law Blog, Foreword by CEO and founder of ReputationDefender, Michael Fertik, Google Bomb book Press Room.

Also on Examiner.com

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